Privacy Policy
Effective Date: 04-03-2025 (D/M/Y)
Introduction
Welcome to the Éconotemps Conciergerie website. We are committed to protecting your personal information in accordance with the Act respecting the protection of personal information in the private sector (RLRQ, c. P-39.1) and Bill 25 (An Act to modernize legislative provisions relating to the protection of personal information).
This privacy policy explains how we collect, use, disclose and protect your personal information when you visit our website or use our contact form.
Data Protection Officer
In accordance with Law 25, we have designated Mathulie Saint-Eugene as our privacy officer. For any questions regarding this policy or to exercise your rights related to your personal information, you can contact this person at the following address:
Email address: info@econotempsconciergerie.com
Mailing address: 5200, Boul Des Laurentides, Laval, H7K 2J8
Phone: 438-220-8744
Personal Information We Collect
Information you provide to us directly
When you use our contact form, we collect the following information:
First name
Surname
Phone number
Email address
Information collected automatically
When you visit our website, we automatically collect certain information through Wix analytics tools, including:
Your approximate geographic location
The type of device used
Time spent on our site and on each page
The pages visited
Your IP address
The browser used
The referral source (how you found our site)
Purposes of Collection
We collect your personal information for the following purposes:
Contact form
Respond to your requests for information
Communicate with you regarding our services
Follow up on your request
Analytical data
Improve the user experience of our website
Understanding how our website is used
Analyze visitor trends and optimize our online presence
Evaluate the effectiveness of our website
Consent
By using our contact form, you consent to the collection and use of your personal information in accordance with this privacy policy.
You may withdraw your consent at any time by contacting our Privacy Officer using the contact details provided in Section 2.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. More specifically:
Contact form information is kept for 2 years after your last interaction with us
Anonymized analytical data may be retained for a longer period for statistical purposes.
At the end of this period, your personal information will be destroyed, anonymized or securely deleted.
Security of Personal Information
We implement appropriate technical, administrative and physical security measures to protect your personal information against loss, theft, unauthorized access, disclosure, reproduction, use or modification.
Your contact information is stored on the Wix platform, which implements its own security measures in accordance with industry standards.
Sharing and Disclosure of Personal Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
With our web hosting service provider (Wix)
If required by law, court order or other government agency
To protect our legal rights or comply with legal process
Transfer of information outside Quebec
Please note that Wix, our hosting platform, may store your data on servers located outside of Quebec. Before transferring your personal information outside of Quebec, we conducted a privacy impact assessment to ensure that your information will receive protection equivalent to that provided by Quebec law.
Your Rights
In accordance with Law 25, you have the following rights regarding your personal information:
Right of access: you can request access to your personal information that we hold
Right of rectification: you can request the correction of inaccurate or incomplete information
Right to portability: you can request to receive your personal information in a structured and commonly used format
Right to withdraw consent: You can withdraw your consent at any time
Right to be informed in the event of a privacy incident involving your personal information
Right to file a complaint with the Quebec Commission on Access to Information
To exercise these rights, please contact our Privacy Officer using the contact details provided in Section 2.
Cookies & Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical information. Cookies are small text files stored on your device that allow us to recognize your browser when you visit our website.
Types of cookies used
Essential cookies: necessary for the operation of the site
Analytical cookies: collect information about site usage (provided by Wix Analytics)
Functionality cookies: help improve the user experience
Cookie management
You can configure your browser to refuse all cookies or to alert you when cookies are being sent. Please note that some features of the site may not function properly if you disable cookies.
Protection of Minors
Our website is not intended for persons under the age of 14, and we do not knowingly collect personal information from persons under the age of 14. If you are a parent or guardian and you think your child has provided us with personal information, please contact us.
Modification to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the updated effective date. If we make any significant changes, we will notify you by posting a prominent notice on our website.
Questions & Comments
If you have any questions or comments regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer using the contact information provided in Section 2.
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